What is LG washing machine smart diagnosis and how is it made? – Setafi

LG Washing Machine Smart Diagnosis is a special program that is provided to customers free of charge to detect the causes of malfunctions. It is installed as an application that helps you identify a specific problem out of 80 possible violations. How such a system works is described in detail in this article.

What does smart diagnostics mean

Failures may occur in the washing machine, indicating a more or less serious breakdown or a one-time violation. For accurate diagnosis, it is not enough to know the decoding of the codes that appear on the screen of the device itself. To make a more specific "diagnosis", the specialists developed LG Smart Diagnosis technology for a washing machine.

It automatically calculates the type of fault and indicates the exact cause, i.e. in which element the breakdown occurred, and with what it is connected. This is an advanced program that can diagnose up to 80 different types of failures - both common and rare.

This allows you to quickly and accurately determine the breakdown, without resorting to the help of a master. At the same time, the program gives recommendations for repairs. In some cases, you can apply for warranty service, in others, restoration work is carried out independently or the master is called to the house.

Diagnostic methods

The program allows you to carry out diagnostics in 2 ways - using a free application that you must first download to your phone, and without it.

Via App

This is the most popular and convenient way, the sequence of actions is as follows:

1. You need to install a free app to understand how to control your LG washing machine through your phone, and to perform smart diagnostics.
2. Turn the machine on.
3. Connect to WiFi.
4. Run it and go through a few steps, following the prompts on the screen.
5. Synchronize devices by bringing the phone to the special inscription smart Diagnosis LG refrigerator or washing machine.
6. Soon, a description of the cause of the breakdown, as well as instructions for repair, will appear on the screen.

Through an operator

If the application cannot be installed for some reason, you can simply call the service center Algy, contact the operator and inform him that smart diagnostics of the LG washing machine is required in Russian language. The phone number can be specified in the warranty card.

The instruction is this:

1. Connect the machine to the network.
2. Get instructions from a specialist over the phone
3. Press a combination of different buttons on the control panel of the machine.
4. Point the phone at the logo where the inscription "Smart Diagnosis LG" is located.
5. Then a sound signal will appear. It will automatically be transferred to the service center.
6. Next, the operator will specify the reason for the violation and inform the user about it.

Overview of models with smart diagnostics option

LG Smart Diagnostics is not available for all models. It can be carried out on modern units. If you make a selection of the best devices, taking into account user reviews, you get the following list:

1. FH-OB8WD7 holds up to 6.5 kg, which is quite enough for daily washing. Presses, rotating at a speed of up to 1000 revolutions per minute. Built-in 9 programs, a delayed start function is provided, as well as smart diagnostics. You can choose the washing temperature yourself. Another plus is the ability to fully open the hatch door by turning it 180 degrees.
2. F-10B8ND – compact device with a width of only 44 cm. At the same time, it can hold up to 6 kg of laundry, the drum rotates at a maximum speed of 6000 rpm. It is possible to select all the main parameters, there is a child protection system. The top cover of this device is removable, which makes it easier to carry out repairs.
3. F-2J5NN4W - another model, using the example of which you can understand how to connect an LG washing machine to a phone. Sufficiently capacious (up to 6 kg), the Drum rotates intensively at speeds up to 1200 rpm. Equipped with 13 programs, it allows you to remove stains, wash even delicate fabrics. There is a delayed start function, the ability to choose your program.
4. F-1096TD3 - a car for a large family, designed for loading up to 8 kg. In general, this is a standard model with high build quality and convenient functionality, including the option of intelligent washing control and child protection. There is also a diagnosis of the LG washing machine on a smartphone, which greatly facilitates repairs. The drum develops speed up to 1000 revolutions in 1 minute.

You can determine the malfunctions of different models not only by error codes, but also using "smart" diagnostics. In many cases, you can fix them yourself.

For example, if the diagnostics of the LG washing machine through a smartphone showed an insufficient water level, you need to open the tap at full power and make sure that the water supply is working properly. If the breakdown is more serious and is associated, for example, with an electronic control module, it is recommended to contact a specialist.